A visually impaired individual has taken legal action against a prominent company for allegedly failing to make its website accessible to blind users. Erika Randolph filed a class-action complaint on November 26, 2025, in the United States District Court for the Northern District of Illinois against Levenger Company. The lawsuit claims that Levenger’s website, Levenger.com, is not fully accessible to individuals who are blind or visually impaired, thereby violating the Americans with Disabilities Act (ADA).
Erika Randolph, who is legally blind and relies on screen-reading software to access digital content, argues that Levenger’s website lacks essential accessibility features such as alternative text for images and keyboard navigability. These deficiencies allegedly prevent her and others from independently browsing and purchasing products online. According to the complaint, “Levenger.com contains significant access barriers that make it difficult if not impossible for blind and visually-impaired customers to use the website.” Randolph emphasizes that despite available technology that could remedy these issues, Levenger has opted for an exclusively visual interface.
The lawsuit highlights the broader implications of inaccessible websites for the visually impaired community. As Randolph points out, online shopping is often more convenient for those with mobility challenges. However, without necessary accommodations like descriptive links and accessible forms, blind users are forced to rely on sighted companions or forego online transactions altogether. This exclusion from full participation in digital commerce is cited as a violation of both state and federal laws designed to ensure equal access.
Randolph seeks several remedies through this legal action. She requests a permanent injunction requiring Levenger to modify its website policies and practices so that it becomes fully accessible to blind consumers. Additionally, she seeks compensatory damages for what she describes as unlawful discrimination against herself and other class members who have been denied equal access to Levenger’s goods and services.
Representing Randolph in this case is attorney Uri Horowitz from Flushing, New York. The case has been assigned Case No.: 1:25-cv-14463 in front of judges at the United States District Court for the Northern District of Illinois.
Source: 125cv14463_Erika_Randolph_v_Levenger_Company_Complaint_Northern_District_of_Illinois.pdf
