Visually Impaired Plaintiff Alleges Online Retailer Discriminates Against Disabled Users

U.S. District Court for the Western District of Pennsylvania
U.S. District Court for the Western District of Pennsylvania
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A visually impaired individual has taken legal action against a company for allegedly failing to make its website accessible to those with disabilities. On February 4, 2026, Livingston Bennett filed a class-action complaint in the United States District Court for the Northern District of Illinois against Homesublime, LLC. The lawsuit claims that the company’s website, Blindsgalore.com, is not designed to be fully accessible and independently usable by blind or visually impaired individuals, thereby violating the Americans with Disabilities Act (ADA).

Livingston Bennett, who is legally blind and requires screen-reading software to access digital content, argues that Homesublime’s website contains significant access barriers. These barriers prevent him and others like him from enjoying the same online shopping experience as sighted individuals. Bennett cites issues such as unlabeled buttons, lack of alternative text for images, and navigation difficulties due to reliance on mouse interactions rather than keyboard commands. As a result of these accessibility challenges, Bennett was unable to complete an online purchase of window blinds from the site.

The complaint highlights that approximately 8.1 million people in the United States are visually impaired, including 260,000 in Illinois alone. It argues that Homesublime’s failure to provide an accessible website denies this demographic equal access to its goods and services—a right protected under both state and federal law. Bennett seeks a permanent injunction requiring Homesublime to modify its website policies and practices to ensure compliance with ADA standards. Additionally, he seeks compensatory damages for himself and other class members who have faced discrimination due to these accessibility barriers.

Bennett’s legal team contends that readily available technology could easily make websites more accessible through features like alternative text descriptions for images and keyboard-navigable interfaces. Despite this technology being used by other major retailers online, Homesublime has allegedly chosen not to implement it on their platform.

The lawsuit requests several forms of relief from the court: an injunction prohibiting further ADA violations by Homesublime; mandatory steps for making their website compliant with accessibility guidelines; certification of the case as a class action; appointment of Bennett as Class Representative along with his attorneys as Class Counsel; compensation for costs incurred during litigation including attorney fees; pre-and post-judgment interest payments; among other remedies deemed appropriate by judicial authorities.

Representing Bennett is David B. Reyes from Equal Access Law Group PLLC based out of Flushing New York while presiding over this matter will be judges assigned within Northern District Illinois jurisdiction under Case ID: 1:26-cv-01280.

Source: 126cv01280_Livingston_Bennett_v_Homesublime_Complaint_Northern_District_of_Illinois .pdf


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