Visually-Impaired Plaintiff Accuses Online Retailer of ADA Violations Over Website Accessibility

U.S. District Court for the Northern District of Illinois
U.S. District Court for the Northern District of Illinois
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A visually-impaired individual has filed a lawsuit against a company for allegedly failing to make its website accessible to blind and visually-impaired users. On November 11, 2025, Andre Battle lodged a class action complaint in the United States District Court for the Northern District of Illinois against B&B Acquisition, Inc., claiming that the company’s website, Candlewarmers.com, is not compliant with the Americans with Disabilities Act (ADA).

Andre Battle, who is legally blind and relies on screen-reading software to navigate websites, alleges that B&B Acquisition’s website contains significant accessibility barriers. These barriers prevent him and others with similar disabilities from accessing goods and services offered online. The complaint highlights that despite existing technology that can make websites accessible—such as alternative text for images and keyboard navigation—B&B Acquisition has not implemented these features on their site. As a result, visually-impaired individuals are unable to complete transactions independently.

The lawsuit details specific instances where Battle encountered issues while attempting to use Candlewarmers.com. For example, he found images with inadequate alternative text descriptions and interactive elements without labels, making it difficult for screen readers to interpret the content accurately. Additionally, the website’s reliance on mouse-dependent navigation further excludes those who cannot use such devices due to visual impairments.

Battle asserts that these barriers constitute discrimination under Title III of the ADA, which mandates equal access to public accommodations. He seeks a permanent injunction requiring B&B Acquisition to modify its website policies and practices to ensure accessibility for blind and visually-impaired consumers. Furthermore, the complaint requests compensatory damages for unlawful discrimination experienced by class members.

Representing himself and similarly affected individuals nationwide, Battle argues that making necessary modifications would not impose an undue burden on B&B Acquisition. He emphasizes that other businesses have successfully adopted web accessibility standards outlined by organizations like the World Wide Web Consortium (W3C) without altering their business nature fundamentally.

The case underscores broader concerns about digital accessibility as more aspects of daily life move online. It calls attention to ongoing challenges faced by people with disabilities in accessing essential services through digital platforms—a critical issue given increasing reliance on e-commerce.

Attorney Uri Horowitz represents Andre Battle in this legal action against B&B Acquisition before Judge [Name] under Case ID 1:25-cv-13817.

Source: 125cv13817_Andre_Battle_v_B_&_B_Acquisition_Complaint_Northern_District_of_Illinois.pdf



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