A visually impaired individual has filed a lawsuit against a major online retailer, accusing the company of failing to make its website accessible to those with visual impairments. Lisa Anderson initiated the complaint on February 19, 2026, in the United States District Court for the Northern District of Illinois against I Am Beyond, LLC. The suit highlights significant barriers that prevent blind and visually impaired individuals from accessing and using the company’s website, beyondyoga.com.
Lisa Anderson, who is legally blind and requires screen-reading software to navigate websites, alleges that I Am Beyond, LLC has not designed or maintained its website to be fully accessible. This failure denies her and others like her equal access to goods and services offered online. According to Anderson’s complaint, “Defendant’s denial of full and equal access to its Website…is a violation of Anderson’s rights under the Americans with Disabilities Act (ADA).” The ADA mandates that public accommodations provide equal access to individuals with disabilities.
The lawsuit details various accessibility issues on the defendant’s website. These include missing alternative text for images, improper navigation menus, ambiguous link texts, and elements that require mouse interaction rather than keyboard commands—all critical components for users relying on screen readers. As a result of these barriers, Anderson was unable to complete an online purchase independently despite her attempts. She describes how these obstacles prevented her from buying a jacket she wanted after learning about the brand’s reputation for quality activewear.
Anderson argues that these accessibility failures violate both federal and state laws designed to protect individuals with disabilities from discrimination. She points out that readily available technology could easily make websites accessible by following established guidelines such as those from the World Wide Web Consortium (W3C). These guidelines recommend practices like adding invisible alt-text to graphics and ensuring all functions can be performed using a keyboard.
The plaintiff seeks several forms of relief from the court. She requests a permanent injunction requiring I Am Beyond, LLC to modify its policies and procedures so that its website becomes accessible to visually impaired consumers. Additionally, she seeks compensatory damages for herself and other class members who have faced similar discrimination due to the inaccessible website.
Representing Lisa Anderson is Alison Chan from Equal Access Law Group PLLC. The case is presided over by judges in the Northern District of Illinois under Case No.: 1:26-cv-1892.
Source: 126cv01892_Lisa_Anderson_v_I_am_Beyond_Complaint_Northern_District_of_Illinois.pdf
