A visually impaired individual has taken legal action against a company for failing to make its website accessible to blind and visually impaired users. Lisa Anderson filed a class-action complaint in the United States District Court for the Northern District of Illinois on February 19, 2026, accusing Layla Sleep Inc. of violating the Americans with Disabilities Act (ADA) by not providing an accessible online shopping experience.
Anderson, who is legally blind and relies on screen-reading software to navigate websites, alleges that Layla Sleep’s website contains significant access barriers that prevent her and others from independently using it. According to the complaint, these barriers include a lack of alternative text for images, inaccessible forms, and navigation issues that require the use of a mouse—something visually impaired individuals cannot do. Anderson argues that these deficiencies deny her equal access to Layla Sleep’s products and services compared to sighted customers.
The lawsuit highlights how technological advancements have made it possible for businesses to create accessible websites but claims that Layla Sleep has failed to implement such measures. The complaint references established guidelines like the Web Content Accessibility Guidelines (WCAG) 2.2, which offer recommendations for making web content more accessible to people with disabilities. Despite these resources being readily available, Anderson contends that Layla Sleep has chosen not to adopt them.
Anderson is seeking several forms of relief from the court. She requests a permanent injunction requiring Layla Sleep to modify its website policies and practices so that it becomes fully accessible to blind and visually impaired consumers. Additionally, she seeks compensatory damages for herself and other class members who have faced discrimination due to the website’s inaccessibility.
The case underscores ongoing challenges faced by disabled individuals in accessing digital content and services—a crucial aspect of modern life. By bringing this lawsuit, Anderson aims not only to address her grievances but also to advocate for broader changes that would benefit all visually impaired internet users.
Representing Anderson is Alison Chan from Equal Access Law Group, PLLC. The case was filed under Case No.: 1:26-cv-1893 in front of judges at the United States District Court for the Northern District of Illinois.
Source: 126cv01893_Lisa_Anderson_v_Layla_Sleep_Complaint_Northern_District_of_Illinois.pdf
