A new federal lawsuit claims that a popular pet food retailer’s website is not accessible to blind and visually impaired consumers, raising questions about digital access and compliance with disability rights laws. The complaint was filed by Geovanni Bahena Figueroa on March 4, 2026, in the United States District Court for the Northern District of Illinois against Miller Foods, Inc., doing business as Oma’s Pride.
According to the filing, Figueroa brings the case on behalf of himself and all others similarly situated, alleging that Miller Foods failed to design, construct, maintain, and operate its website in a way that is fully accessible to people who are blind or visually impaired. The complaint states that this denial of full and equal access violates rights protected under the Americans with Disabilities Act (ADA).
The plaintiff describes himself as a legally blind individual who requires screen-reading software to access online content. He claims that he attempted multiple times—most recently on October 6, 2025—to use www.omaspride.com from his home in Cook County but encountered barriers that prevented him from purchasing pet food products. “Due to Defendant’s failure to build the Website in a manner that is compatible with screen access programs, Plaintiff was unable to understand and properly interact with the Website,” the complaint reports.
The lawsuit outlines several alleged deficiencies on the Oma’s Pride website: missing alternative text for images, hidden elements on web pages, incorrectly formatted lists, unannounced pop-ups, unclear labels for interactive elements, requirements for mouse-only navigation, and broken links. These issues are said to prevent screen-reading software from functioning properly and deny visually impaired users an experience equivalent to sighted individuals.
Figueroa asserts that these barriers constitute unlawful discrimination under Title III of the ADA. The complaint references guidance from the United States Department of Justice Civil Rights Division stating that ADA requirements apply to goods and services offered by public accommodations online.
The legal arguments center around whether Miller Foods’ website qualifies as a “public accommodation” under federal law and whether it denies full enjoyment of its products and services to people with visual disabilities. The plaintiff cites industry standards such as version 2.1 of the Web Content Accessibility Guidelines (WCAG 2.1), which are widely recognized benchmarks for making websites accessible.
In addition to individual claims, Figueroa seeks certification of a nationwide class consisting of all legally blind individuals in the United States who have attempted to access Miller Foods’ website but were denied equal enjoyment during the relevant statutory period. The suit alleges common questions among class members regarding whether the site is covered by ADA provisions and whether it fails to provide equal opportunities compared to those afforded other consumers.
The plaintiff requests several forms of relief from the court: preliminary and permanent injunctions prohibiting further violations of disability rights laws; an order requiring Miller Foods to make its website fully compliant with ADA regulations; development of an accessibility policy; training for employees responsible for web development; regular testing by disabled users; nominal damages; pre- and post-judgment interest; costs; attorneys’ fees; expert fees; class certification; appointment as class representative; appointment of his attorneys as class counsel; and any other relief deemed appropriate by the court.
“Without injunctive relief,” states the complaint, “Plaintiff and other visually-impaired consumers will continue to be unable to independently use the Website.” It also argues that periodic reviews using both automated tools and end-user testing are necessary because websites change frequently.
The document identifies Yaakov Saks of Stein Saks PLLC as attorney for Figueroa. The case number is 1:26-cv-2416.
Source: 126cv02416_Geovanni_Bahena_v_Miller_Foods_Complaint_Northern_District_of_Illinois.pdf
