In a significant legal move, a visually impaired individual has taken action against a company for failing to make its website accessible to those with visual disabilities. Tanisia Bowman filed the complaint on February 5, 2026, in the United States District Court for the Northern District of Illinois against Zero Flakes Given, Inc., alleging violations of the Americans with Disabilities Act (ADA).
Bowman, who is legally blind and relies on screen-reading software to navigate online content, claims that Zero Flakes Given’s website, hellojupiter.com, is not accessible to visually impaired users. The lawsuit highlights several barriers that prevent blind individuals from fully accessing the site’s features and services. According to Bowman, these barriers include inadequate alternative text for images, poor focus order for navigation, and interactive elements lacking descriptive labels. As a result of these issues, Bowman argues that she was unable to complete an online purchase of haircare products from the site.
The complaint underscores the broader issue of digital accessibility and how it impacts millions of visually impaired individuals across the United States. Bowman points out that despite existing technologies and guidelines designed to make websites accessible—such as those established by the World Wide Web Consortium (W3C)—Zero Flakes Given has failed to implement them. This failure allegedly excludes visually impaired users from participating in what has become an essential part of modern commerce.
Bowman seeks both injunctive relief and compensatory damages through this class-action lawsuit. She requests that the court order Zero Flakes Given to make its website fully compliant with ADA standards so that it can be independently used by blind and visually impaired consumers. Additionally, she asks for compensation for herself and other class members who have been subjected to what she describes as unlawful discrimination.
Representing Bowman is attorney Michael Ohrenberger from Equal Access Law Group, PLLC. The case is being heard under Case No.: 1:26-cv-1314 in front of judges at the Northern District of Illinois.
Source: 126cv01314_Tanisia_Bowman_v_Zero_Flakes_Complaint_Northern_District_of_Illinois.pdf
