A visually impaired woman has taken legal action against a company for failing to make its website accessible, highlighting a significant issue of digital accessibility for people with disabilities. On February 27, 2026, Ashley Bahena filed a class-action complaint in the United States District Court for the Northern District of Illinois against C&A Marketing, Inc., alleging violations of the Americans with Disabilities Act (ADA).
Bahena, who is legally blind and relies on screen-reading software to navigate websites, claims that C&A Marketing’s website, powersystems.com, is not accessible to visually impaired individuals. This inaccessibility prevents her and others from independently browsing and purchasing fitness equipment online. According to Bahena’s complaint, “Defendant’s denial of full and equal access to its Website…is a violation of Bahena’s rights under the Americans with Disabilities Act.” The lawsuit points out that despite available technology that can make websites accessible—such as alternative text for images and keyboard navigability—C&A Marketing has failed to implement these features.
The complaint further details how Bahena attempted to purchase a foam roller from the website but was unable due to various barriers. These included inadequate focus order, inaccessible drop-down menus, and non-descriptive labels for interactive elements. As stated in the filing, “The lack of alt-text on these graphics prevents screen readers from accurately vocalizing a description of the graphics,” which hinders visually impaired users from completing transactions independently.
Bahena argues that C&A Marketing’s failure to make its website accessible constitutes discrimination under both federal and state laws. She seeks a permanent injunction requiring the company to modify its policies and practices so that its website becomes fully accessible. Additionally, she requests compensatory damages for herself and other class members who have faced similar discrimination.
The case underscores the broader issue of digital accessibility as an essential component of modern commerce. With an increasing reliance on online platforms for shopping and other activities, ensuring equal access for all users is critical. The lawsuit aims not only to address Bahena’s individual grievances but also to set a precedent for greater inclusivity in digital spaces.
Representing Bahena is attorney Michael Ohrenberger from Equal Access Law Group, PLLC. The case is being heard by judges at the United States District Court for the Northern District of Illinois under Case No.: 1:26-cv-2256.
Source: 126cv02256_Ashley_Bahena_v_C_&_A_Complaint_Northern_District_of_Illinois.pdf
